St. James Manor is using the app to meet the extra need for nursing during the pandemic

Health and Wellness Informatics News

The technology is connecting the staff of 300000 healthcare professionals who use the app to claim their shift.

St. James Manor in Crete, Illinois, is offering 24 hours skilled nursing with short-term rehabilitation, memory care, assisted living, and long-term services. They are doing it with the help of an app to meet the need for nursing during the pandemic. 

It follows U.S centers for Disease Control and Prevention guidelines to keep residents and staff safe during the pandemic. Thus it commits to recommend vaccinations against the viruses for them.

The Manor has a large staff with certified nursing assistants, LPNs, and RNs who care for residents within four different units. As the virus is spreading all over the community of nursing homes, the facility is doubling down its work on infection control. 

Also, it is focusing on the training and retraining of all the staff and residents to help them control the spreading of the virus.

The Manor experienced many call-outs from staff members who were either sick or in quarantine or overworking. Tracking the testing of COVID-19 and the results of the tests for all the staff is another challenge while managing the facilities.

To help in supporting the operations, St.James is turning to its staffing company ShiftMed which is using electronic communications, IT, and mobile app.

They provides access to qualified healthcare professionals certified and available for filling the open shifts. Their portal is allowing multiple users to have access to more than 300000 healthcare professionals within this system.

ShiftMed works to recruit, hire, and onboard the medical professions to cover the shifts at St. Manor. Their staffing system is helping Manor to have more staff as per the needs. Using ShiftMed, they are submitting their needs for staff using phone, text, or email.

When a shift gets filed, the electronic credentials of the verified nursing professionals get delivered to St. James Manor. Health professionals consistently at works get the facility for their first choice, which maintains the high continuity in care.

Managing the schedule using the portal is providing a solution which is allowing everyone to see the information in real-time. 

The portal is giving the team a high-level view of all the upcoming shifts on a unified page. Also, there is no need to go back and forth with the caregiver to confirm their shift. They can review and confirm the shifts anytime and anywhere.

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