Health and Wellness Informatics News

Serco supports Fiona Stanley Hospital’s ICT Services

This month is marking the start of the extended-term contract of Serco to deliver the non-clinical and support service to the other hospitals.

Serco Asia pacific works as a government service contraction. It started running its several specialized services at Fiona Stanley Hospital. However, it is a digital public hospital in Perth in Western Australia. The ICT services are covering the service desk of the hospital.

At the same time, it includes network infrastructure along with Enterprise Computer and application teams. Also, it previously got support from global IT providers as the FSH commissioned it a decade back. On 19th August, Serco started overseeing all its services and all its remaining workforce from BT. These are now operating under the ICT and in its digital portfolio. 

According to the press release, this inclusion of the ICT services of the hospitals in the end-to-end facility management of Serco has enabled a very easy delivery service. It also has backup from some of the major projects like the network infrastructure upgrade.

This month is marking the start of the contract with an extended six-year or term for Serco. They are also inking this contract with the WA government. This $730 million contract is about to deliver support services at FSH. Also, it covers the reception and external patient transport. Rather it will also go on to work with HR, recruitment, and training, among the others. All the parties had a contract of 10 years. It started with the commissioning of 783-bed public hospitals. 

From 24, Serco is now working on offering 21 non-clinical and support services to the clinics and hospitals. It has also agreed to cleaning, international logistic services or catering. The WA Government will deliver it.

Up to 650 staff will get the offers of jobs in the public sector. South Metropolitan Health service will conduct this job offer. This move will also cost an estimated amount of AU$ 8 million each year. The one-off transition cost will be around A$12.9 million.